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Private Investigator Enhanced Photo ID

Newly Licensed


If you are a Newly Licensed Investigator, the following instructions will assist you in obtaining an enhanced photo ID card.
  1. DO NOT start the process by first contacting PSI.
       
  2. Once you have confirmed your license has been issued by either receiving the initial license in the mail, or verifying online, visit your local PSI office to have a photo taken for the ID Card. This may be the second photo taken of you at PSI. Scroll down for a complete list of PSI locations in California.

  3. The cost to obtain an enhanced photo ID card is built into the initial application fees paid to BSIS. PSI should NOT charge you a fee.

  4. Provide PSI with your Private Investigator license number. If the PSI representative asks you for a “File Number”, remind them they should look you up by your Private Investigator license number. Your license number is what BSIS will use to notify PSI of your eligibility to obtain a new ID card.

  5. PSI will mail the new ID card to you.

License Renewal


If you are renewing your Private Investigator's License, the following instructions will assist you in obtaining an enhanced photo ID card.
  1. DO NOT start the process by first contacting PSI. 

  2. First, begin the renewal process as soon as you receive notification from BSIS that your Private Investigator's License will soon expire. Allowing your license to expire may result in a delay not only in obtaining a renewal, but also in obtaining a new enhanced photo ID card.  

  3. CALI recommends you create an account and use BreEZe when renewing your license. You may still mail your renewal to BSIS, but this will greatly increase the length of time to complete the process. Using BreEZe to complete the renewal process will allow you to receive your renewal within one to two weeks. Mailing in your renewal paperwork could mean a delay of two to three months. If the above links fail to work, you can find the BreEZe site at www.breeze.ca.gov. 

  4. Once you have confirmed your license has been renewed by either receiving the renewal in the mail, or verifying online, visit your local PSI office. Scroll down for a complete list of PSI locations in California.

  5. The cost to obtain an enhanced photo ID card is built into your renewal fees paid to BSIS. PSI should NOT charge you a fee.

  6. Provide PSI with your Private Investigator license number. If the PSI representative asks you for a “File Number”, remind them they should look you up by your Private Investigator license number. Your license number is what BSIS will use to notify PSI of your eligibility to obtain a new ID card.

  7. PSI will mail the new ID card to you.  

Damaged, Lost or Stolen ID


If your photo ID card has been lost, stolen or damaged, the following instructions will assist you in obtaining an enhanced photo ID card.
  1. DO NOT start the process by first contacting PSI. 

  2. First, download and complete the Application for Replacement of Private Investigator Company License. The application is not available online via BreEZe. Instead, you can download the form HERE. Read all instructions on page two of the application before you begin. An incomplete or incorrectly completed application will delay processing.

  3. Important - In the section titled "Explanation" write in "Photo ID Card".

  4. A $25.00 processing fee must be paid directly to BSIS. Make your check payable to BSIS. PSI should NOT charge you a fee. 

  5. Mail the completed application and the $25.00 processing fee to P.O. Box 989002, West Sacramento, CA 95798-9002 via First Class US Mail Return Receipt. 

  6. You will not receive notification from BSIS or PSI that your application has been received or approved. Approximately 30 days after you submit the application, your funds should have cleared, the application should have been approved by BSIS and your file will have been electronically sent to PSI for processing. You can reach out to PSI by calling your local office and confirming they have received it. Once the confirmation has been made visit your local PSI office. Scroll down for a complete list of PSI locations in California.

  7. Provide PSI with your Private Investigator license number. If the PSI representative asks you for a “File Number”, remind them they should look you up by your Private Investigator license number. Your license number is what BSIS will use to notify PSI of your eligibility to obtain a new ID card.

  8. PSI will mail the new ID card to you.

PSI LOCATIONS

PSI requests that you call before you arrive to make sure they are open and not overwhelmed with testing.

Most PSI testing centers do not have an answering machine. If you call while they are at lunch or after hours, the call will be picked up by a fax machine or ring for an extended period of time.

 You cannot make an appointment, but drop ins are welcome.

Agoura Hills

ph. 818-851-9266
30851 Agoura Road, Suite 302
Agoura Hills, CA 91301
Hours of Operation
M, T, W, Th, F
9:00am to 12:30 pm & 1:30pm to 5:00pm

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Atascadero

ph. 805-538-5053
7305 Morro Road
Suite 201A
Atascadero, CA 93422
Hours of Operation
M, T, W, Th, F
8:00am to 4:30pm
Sat
8:30am to 1:00pm

 

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Bakersfield

ph. 661-735-5351
5405 Stockdale Highway, Suite 103
Bakersfield CA 93309 
Hours of Operation
M, W, Th, F
9:00am to 5:00pm
T, Sat
9:00am to 1:00pm

 

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Carson

ph. 310-400-7393
17420 Avalon Blvd, Suite 205
Carson, CA 90746 
Hours of Operation
M, T, W, Th, F
9:00am to 5:00pm
Sat
9:00am to 12:00pm

 

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Diamond Bar

ph. 909-860-8119
21660 East Copley Drive, Suite 260
Diamond Bar CA 91765 
Hours of Operation
M, T, W, Th, F
9:00am to 5:00pm
Sat
9:00am to 1:30pm

 

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Fresno

ph. 559-538-3975
351 E. Barstow Avenue, Suite 101
Fresno, CA 93710 
Hours of Operation
T, W, Th, F
8:00am to 5:00pm
Sat
8:00am to 1:00pm

 

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Irvine

ph. 949-418-9653
8 Corporate Park, Suite 200
Irvine, CA 92606
Hours of Operation
M, T, W, Th, F
2:00am to 5:30pm
Sat
10:00am to 1:00pm

 

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Lawndale

ph. 310-504-0004

15901 Hawthorne Blvd, Suite 330
Lawndale, CA 90260
Hours of Operation
M, T, W, Th, F
8:00am to 4:00pm
Sat
8:00am to 12:00pm

 

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Redding

ph. 530-319-3615
2861 Churn Creek Road, Suite C
Redding, CA 96002
Hours of Operation
T, W, Th, F
8:00am to 5:00pm
Sat
8:00am to 2:00pm

 

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Riverside

ph. 951-565-8037
7888 Mission Grove Parkway South, Suite 130
Riverside, CA 92508
Hours of Operation
M, T, W, Th, F
9:00am to 5:00pm
Sat
9:00am to 4:00pm

 

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Sacramento

ph. 916-476-5926
8950 Cal Center Drive
Building 2, Suite 158
Sacramento CA 95826
Hours of Operation
M, W, Th, F
10:00am to 4:30pm

 

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San Diego

ph. 858-550-5940
5440 Morehouse Drive, Suite 2300
San Diego, CA 92121 
Hours of Operation
M, T, W, Th, F
9:00am to 12:30pm & 1:30pm to 5:00pm
Sat
9:00am to 12:30pm

 

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San Francisco

ph. 415-494-5773
150 Executive Park Blvd
Suite 2400
San Francisco, CA 94134
Hours of Operation
M, T, W, Th
8:00am to 5:00pm
F, Sat
8:00am to 1:00pm

 

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Santa Clara

ph. 408-844-0008
2936 Scott Blvd
Santa Clara, CA 95054
Hours of Operation
M, T, W, Th, F, Sat
10:00am to 12:30pm & 2:00pm to 5:00pm

 

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Santa Fe Springs

ph. 562-325-8113
10330 Pioneer Blvd.
Suite 285
Santa Fe Springs, CA 90670
Hours of Operation
M, T, W, Th, F
9:00am to 5:30pm
Sat
9:00am to 1:00pm

 

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Santa Rosa

ph. 707-791-3113
160 Wikiup Drive, Suite 105
Santa Rosa, CA 95403
Hours of Operation
M, T, W, Th, F
11:00am to 1:00pm & 2:00pm to 5:00pm
Sat
10:00am to 1:00pm

 

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Union City

ph. 510-400-3343
32960 Alvarado-Niles Road
Suite 650
Union City, CA 94587
Hours of Operation
M, T, W, Th, F
9:00am to 5:30pm
Sat
8:00am to 1:00pm

 

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Ventura

ph. 805-650-5220
4245 Market Street
Suite 208
Ventura, CA 93003
Hours of Operation
M, T, W, Th
9:00am to 5:00pm

 

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Visalia

ph. 559-740-7781
3400 W Mineral King Avenue
Suite D
Visalia, CA 93291
Hours of Operation
M, T, W, Th, F, Sat
8:30am to 1:00pm

 

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Walnut Creek

ph. 925-448-2179
175 Lennen Lane
Suite 203 - Bldg. 175
Walnut Creek, CA 94598
Hours of Operation
M, T, W, Th, F
9:00am to 4:00pm
Sat
9:00am to 1:00pm

 

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If you notice an error or a change is needed on this page, please send an email to info@cali-pi.org - Thank you!